Documentation

How to search the People Directory

How to find someone using the People Directory

Use these instructions to search the People Directory and find the right person. You can search by name, title, or phone number and use search filters to narrow down your results.

Don't remember someone's last name? Search by first name and then narrow down results by last name and look through profile photo thumbnails.

Don't know who to contact? Search by title keywords, such as "office manager" or "customer service rep" and then use search filters to narrow down results by office.

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Select "People" in search dropdown menu

To get to the People Directory follow these steps. (Or, if your intranet has a "People" tab in the global navigation just click on that and jump to Step 3.)
  • Step 1: At the top of any page click on the dropdown menu to the left of the intranet site search box and select "People" from the list.
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  • Step 2: In the search box enter a name or keyword and then click the search button (mini magnifying glass). Or to view all People Directory results, just click "Browse" to the right of the search box. The people search results page will appear.
  • Step 3: On the People Directory, type a name, title, phone number, or other search item in the box at the top of the list of people, and press enter or click the search button. Scroll down through the list of results or click on search filters on the left-hand side of the page to narrow down results further.
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  • Step 4: Click on the name or photo of a person to see that person's full profile page.

Search filters in People Directory

Filter 1: Last name

Options:
  • List of letters
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Use the "Last name" filter if you're not sure how to spell the full last name of someone you're looking for. If you click on "G" for instance you'll see only people who's last name begins with G.

Filter 2: Expertise & Skills

Options:
  • List of top ten tags for each expertise area, plus search box
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Use the "Expertise and Skills" filter to narrow down people search results based on someone possessing a skill, attribute or qualification. The "Expertise and Skills" filters come from tags that people add under the "Expertise and Skills" section of their profile pages. These tags are specifically designed to help you find people with the attributes that you need.

This section can be used not only for fields of expertise but for any way of classifying and tagging users that is useful to your organization. Depending on the settings on your intranet, it may have a different name than "Expertise and Skills".

See how to add expertise and skills to your profile for more information about this feature.

Filter 3: Group Type

Options:
  • List of group categories and specific groups, plus search boxes
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Use the "Group Type" filter to narrow down people search results by membership in an office, department, or any other group. The categories of groups depend on how your intranet administrator set up groups. Almost always the first option will be to narrow down results by a specific listing under "Office" or "Location." You may also have options for "Department," "Project," "Team" or "Business Unit" or other group categories specific to your company.

When you click on any group the search results will narrow to only people who are members of that office or group. Use this filter in combination with other filters to see very specific results.
 

Filter 4: Tag

Options:
  • List of top ten tags used, plus search box
Use the "Tag" filter to see only the profile pages to which someone has added a specific tag. You'll see listed the ten tags used most on the pages that show up in the search results. Click on one of the tags listed to see only results that have that tag.

Type in a specific tag to narrow results

For the "Tag" filter you can type in a specific tag to narrow down results.

At the bottom of the "Tags" filter list look for a small search box. Start typing in a keyword and a list of matching tags will automatically appear; click on the one you want, and then click on the search button (the mini magnifying glass).

You can do the same for a list of groups in a specific category if there are more than ten groups in that category.

Undo search filters at top of page

Each time you click on a search filter the results page will refresh and the filter will show up in the box near the top of the page just below the search box. Each active filter looks like a button and when you use multiple filters you'll see all of them listed at the top of the page.

If a filter you chose turns out not to be helpful, remove it by clicking the tiny grey "X" to the right of that filter's name at the top of the page. If you want to start your search from scratch click "Clear all" to the right of the current filters.
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Hot intranet tip!

Tag your profile so people can find you

The People Directory is a two-way street. It's easier for you to find other people when they have edited and tagged their profile pages and vice versa. Help people find you even if they don't know who you are by adding useful tags to your profile page.

See complete instructions on how to tag your profile page.