Documentation

Comments and notifications

Comments trigger notifications

Once you post a comment, people that follow the page will receive an in-app notification, and depending on their settings, an email alert. Page followers may include the page owner and people who have edited, commented on, or bookmarked the page. If you have chosen in your profile settings to follow pages that you comment on, you'll start to receive notifications after you add a comment on a page. This makes it easy to keep up with discussions and changes to pages you are collaborating on. (Learn about following and notifications.)

Email alerts for comments are sent out after the two minute comment edit window has ended. So if you need to make multiple changes to your comment after posting it, an email alert is only sent after the two minute window has passed and the comment is finalized.

@mentions in comments

You'll also receive an in-app alert when someone mentions you in a comment. A Mention is when someone types @Yourname in a comment, page body, or Rich Text Editor to bring something to your attention. When your name is mentioned, a new alert will show in your Alerts menu on the Application Toolbar, under the Mentions tab. Click on the alert in the Mentions tab to be taken to the page or comment where you were mentioned.

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Click Unfollow icon to stop email alerts

To stop receiving email alerts on a specific page where you have left a comment, navigate to that page and click the Follow/Unfollow icon (a flag) in the Page Sharing Buttons in the page header to Unfollow the page.

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To stop receiving emails when comments occur on page you follow, edit the Notifications tab of your profile settings, and under the Email heading, deselect the Comments occur checkbox.

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Hot intranet tip

Add comment by replying to notification email

You receive email notifications when people add comments to pages that you follow, if you have chosen that in your profile settings. When you receive an email notification with a comment in it, you can add a comment to the page by replying to the notification email. Hit reply, type your comment, and send the email. Your comment will appear on the page, keeping the flow of conversation going!