Documentation

Desktop Connector

Set up and update the Desktop Connector

The Desktop Connector is a software application that runs behind-the-scenes on your computer and allows you to edit documents from your intranet on your desktop. The ThoughtFarmer Desktop Connector is not enabled by default on new installs.

The requirements for running the Desktop Connector are:

  • Adobe Flash 9 or higher
  • Adobe AIR 3.5 or higher
If these are not installed, the Desktop Connector will prompt the user to install them during the install process.

Enable the Desktop Connector

  1. Go to the Administration panelAdvanced options section > Desktop Connector page.
  2. Click enable to enable the Desktop Connector.
    6.7Admin8838EnableDC.png

Installing the Desktop Connector

The Desktop Connector will automatically prompt the user to install it when they try to open any document for editing. See how to open a file for editing for end user Desktop Connector instructions.

Instructions for Windows 8/10 users

If you are using Windows 8, follow the installation steps below:
  1. Download the latest Adobe Air installer from http://get.adobe.come/air/. Be sure to save the file and not run it during the download process.
  2. View the folder where the file was downloaded.
  3. Right-click in the installer and select Run as administrator from the contextual menu.
  4. If User Account Control prompts, allow the installer to make changes to the computer.
  5. Follow the installation instructions for Air.
  6. Navigate to a ThoughtFarmer page that contains an Open for editing button, and click the button.
  7. Follow the installation instructions for Desktop Connector.
  8. Refresh the previous page and click the Open for editing button again.

Check for new versions of the Desktop Connector

  1. Go to the Administration panelAdvanced options section > Desktop connector page.
  2. A message specifying your current version of Desktop Connector is displayed.
    6.7Admin8838DCVersion.png
  3. If a newer version of the Desktop connector is available a message is displayed. e.g. A newer version of the desktop connector is available (version 2.0.0.41)
  4. Click the button "Configure ThoughtFarmer to use the latest version" where ThoughtFarmer is the name of your intranet.
When you upgrade to a newer version, all users who have the Desktop Connector installed will also be prompted to upgrade the next time they start the Desktop connector application.