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Expertise locator overview

Expertise locator overview

The following page goes over the basics on how the Expertise locator works and how you might want to use this feature on your ThoughtFarmer intranet.

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Expertise locator usage

The Expertise locator can be used not only for fields of expertise but for any way of classifying and tagging users that is useful to your organization. Each different type of expertise or attribute that you wish to use can be added as a custom field to user's profile pages. The unique type of custom field used for this purpose is called a Tag custom field.

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The benefit of these tag custom fields is that the tags associated with them are used to identify people only, not content. For example, a regular tag called "C#" can be applied to pages, profiles, groups or any other type of content. So selecting this as a search facet would return results of all kinds. But if "C#" is added to a tag custom field on user's profiles, selecting it as a search facet will narrow your search down to only the people with that expertise - the people that you are looking for!

Organization and appearance of tag custom fields

As with all user profile custom fields, tag fields must first be added to a custom field group. Custom field groups help organize the layout when users edit their profile. Each group shows as its own tab when editing a profile.

Custom field groups are also useful for organizing the tags that have been added to user profiles. These are shown separately in their own location with the search facets available on the employee directory. They will display below the group type facets and above the regular tags.

Any combination of expertise tags, regular tags, and other search facets can be used to filter the employee directory.

Default tag custom fields

New installations, or upgrades with no custom fields, come with a custom field group containing a mix of tag custom fields and regular fields to help you get started using the Expertise locator. Upgrades that have custom fields already will maintain the existing customization.

Custom field group name: Expertise & Skills

Available fields:
  • Languages spoken: Tag field with 10 initial language tags added.
  • Technical Skills: Empty tag field ready for population.
  • Certifications: Empty tag field ready for population.
  • Education: Regular text field.