Documentation

External RSS feed status

How to use the External RSS feed status page

The External RSS feed status page allows you to monitor the status of external RSS feeds that are feeding information to your intranet. It lists all of the external RSS feeds that have been added to pages on your intranet, and alerts you to feeds that are not working correctly.

External RSS feeds are listed in two sections: Valid feeds and Invalid feeds. Valid feeds are feeds that are successfully transmitting information to the intranet. Invalid feeds are feeds that the intranet has encountered errors in connecting to. You can see when a feed last successfully connected, or when it encountered its last connection error.

RSS feeds may go offline when the feed URL changes, or for other reasons. When a feed goes offline, the intranet cannot connect to it, and error messages will be generated in the system logs every 30 minutes (or the time period specified for the configuration setting feeds.external.polling.period when the service tries to get data from the feed . Use the External RSS feed status page to remove feeds from ThoughtFarmer and stop the error messages.

In the Action column, you can Edit the URL or title of a feed, view the Raw feed, or Delete a feed.

Change an External RSS feed URL

  1. Go to the Administration panelAdvanced options section > External RSS feed status page.
  2. Click on the gear icon in the Action column beside the feed you want to change.
    6.7Admin8774ChangeRSSURL2.png
  3. Select Edit from the menu that appears.
  4. Copy the feed URL from the external page and paste it in the feed URL field.
    6.7Admin8774ChangeRSSURL4.png
  5. Click Save in the Action column.

Delete an External RSS feed

  1. Go to the Administration panelAdvanced options section > External RSS feed status page.
  2. Click on the gear icon in the Action column beside the feed you want to change.
  3. Click Delete in the menu that appears.
  4. Click OK to confirm the deletion.