Documentation

Following and Alerts

Follow pages to be notified of changes

When you follow a page, it means you'll be notified when changes get made to the page. You're made aware of changes via in-app notifications on the Application Toolbar, desktop notifications and email notifications.

You receive in-app notifications when edits and comments are made, or when a page is added to a page you follow. In-app notifications show up in the Notifications tab of the Alerts menu on the Application Toolbar, to the right of the Bookmarks/History menu or Your Groups menu. When you have new notifications, a number appears on the Alerts menu, indicating how many new notifications you have. Desktop notifications appear on your screen when changes are made to pages while you are logged in to the intranet.

You can keep up-to-date with a News, Blog or Forum page by following it, as you will receive a notification of every new post. You can also follow files and folders to learn about changes made to them. This allows you to keep up with changes to information you need to know about.

Follow a page

  1. Go to the page you want to follow.
  2. Click the Follow icon (a flag) in the Page Sharing Buttons in the page header.
follow.png

You can follow a file by performing the above steps on the individual file page, OR you can go to the page a file or folder is attached to, click the down arrow on the far right of the file or folder, and click on the Follow icon (a flag) in the File Controls that open.

You can have certain actions result in your automatically following a page, such as bookmarking a page, or commenting on a page. For more information, see How to change following and notification settings.

View in-app notifications

To view your new notifications, click on the Alerts menu in the Application Toolbar. By default the menu will be open to the Notifications tab of the menu. Each notification tells you which page changed, what kind of change was made, when, and by whom. You can click on the notification to visit that page.

alerts%20notifications.png

You can view past notifications that are no longer showing in the Notifications tab. Click on the Alerts menu in the Application Toolbar, and at the bottom of the Notifications tab click Notifications history. You can then navigate from day to day to see past notifications. You can Unfollow pages in the notification history by clicking the Unfollow icon (a flag) on the right of the page title.

Mention Alerts

To learn about how to use Mentions and the Alerts they trigger, see Learn about Mentions and Alerts.

Unfollow a page

Follow these instructions to unfollow one page at a time.
  1. Go to the page you want to unfollow.
  2. Click the Unfollow icon (a flag) in the Page Sharing Buttons in the page header.
To unfollow more than one page at a time, see the heading View and edit the list of pages that you follow below.

You can also unfollow a page after receiving an email notification about changes to the page. Every notification email has an Unfollow link below the page breadcrumb. Click it to unfollow the page, and confirm that you want to unfollow the page.

You can unfollow a file by performing the above steps on the individual file page, OR you can go to the page a file or folder is attached to, click the down arrow on the far right of the file or folder, and click on the Unfollow icon in the File Controls that open.

View and edit the list of pages that you follow

  1. Click the Alerts menu (to the right of the Bookmarks/History or Your Groups menu) in the Application Toolbar at the top of any page.
  2. At the bottom of the Notifications tab, click Following list.

    following%20list.png
     
  3. To refine the list of pages you follow:
    1. Type search terms in the search box in the left column and press Enter, OR
    2. Choose to sort the results by Date followed or page Title, OR
    3. Click on filters on the left to filter the results by page type, or by when you followed the page.

      following%20list%20view.png
       
  4. Click the Unfollow flags to the right of pages you want to unfollow, or click the Unfollow all button at the top of the page.
 

Hot intranet tip!

Follow a Blog, News or Forum section for notifications about new posts

Go to a Blog/News page, e.g. "Sales Team Blog," and click the Follow icon (a flag) in the Page Sharing Buttons. Once you do, you'll receive an in-app notification every time someone adds a new post. You can keep up with the latest news and be the first to know about what's happening. If your profile settings specify that you want to receive email notifications when new content is added to pages you follow, you'll also get email notifications of new posts.
 

Go directly to editing your notification settings from any page

You can go directly to editing the Notifications tab of your profile settings by clicking on the Alerts menu in the Application Toolbar, and then clicking the gear icon in the bottom right of the Notifications tab of the menu.


Choose whether or not to receive daily and weekly emails

If your intranet administrator enables it, you can receive a Daily Email Check-up that summarizes activity on pages you have followed, and a Weekly Email Newsletter that summarizes activity on pages you follow and popular pages. To choose whether or not to receive these emails, edit your profile, and look in the Notifications tab for the Summary emails heading.